I have tried to use all these options to free space but it seems to make no difference. A similar amount of storage could be freed if I deleted older versions of files backed up. When I do this it says that only 25GB will be released if I choose to permanently delete deleted files. I have visited 'Clean up' to see if there are any deleted files/folders that now need to be permanently deleted from the cloud. I only have one backup to the cloud and the files/folders I synchronise across my PCs via the Acronis cloud only amount to around 400MB. 200GB of 720GB' it also reports that there is (currently) 200GB of data to recover. Also, contrary to the message above, I have a cloud back up running right now that is continuing to run and reports it is 'Backing up. Yet when I go to the Acronis Cloud website to find which files and folders I can remove to free up space, I can only find files or folders comprising around 700GB of content to recover.

I have a subscription that gives me 1TB of cloud storage and the message says I have used over 1.3TB. You cannot back up to the cloud and use the default sync.' However, recently I have been getting the message that 'Your cloud storage is full.

I have used ATIH for several years and have used Acronis Cloud as a part of my off-site back ups.

Acronis cloud storage